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State Farm Expanding In Texas, Elsewhere; BN Force Expected To Remain Level

Thu, 11 Jul 2013 10:54:35 CDT
By: Willis Kern

State Farm Expanding In Texas, Elsewhere; BN Force Expected To Remain Level
Bloomington-based State Farm Insurance says as many as 8,000 employees could eventually be working at the company's newly-leased Richardson, Texas facility. Ground is being broken on a 186-acre office/retail campus under construction near Dallas. State Farm spokesman Phil Supple says the company's growth is an off-shoot of some recent financially-successful years, and the need to adapt to customer demands brought on by new technology. He says the growth in Texas shouldn't impact the overall employment numbers in Bloomington.
(image courtesy KDC Real Estate Development and Investments)


"Bloomington is our home and we will stay here with our sizeable workforce. Currently and historically it's been about 15,000 over the last few years and we expect it to remain in that range. Now, we'll have special initiatives that come and go so there'll be a fluxuation up and down, down and up."

Supple says State Farm will hire new workers and shift others to the Richardson, Texas facility, adding to its current Dallas-area workforce of 2,500.


"We expect to have up to 8,000 people at some point. Now, again our customers' needs and expectations, the changes in technology and the marketplace will determine how soon we get up to 8,000 or if that is indeed the number."

Supple says the new center will be a multi-functional hub and include services typically conducted at State Farm centers around the country.


"The functions there will be for claim service, our sales service, and then general service for employees and parts of our organization. It will be combination of existing employees and new hires that will be brought aboard for this particular hub."

Supple says State Farm chose Dallas, as well as planned hubs in Atlanta and Phoenix because they have existing skilled and experienced employees, and have growing populations with skill sets that match customers' needs. He says they represent different time zones, and give employees access to amenities near the office as well as access to public transportation. The Texas facility is part of a $1.5 billion dollar master-planned project by Dallas-based KDC Real Estate Development and Investments. State Farm will occupy 1.5 million square feet as the anchor tenant of the center, which will include first-floor retail space in its three towers. The towers will be 13, 15 and 21 stories high. Supple would not disclose the amount State Farm is paying to lease the new space in Texas.

See renderings of State Farm Insurance's Richardson, Texas facility


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