Illinois' attorney general and the Federal Trade Commission have agreed on a settlement with an Illinois company accused of using computer software to spy on customers who rented laptops.
Lisa Madigan's office says Lake Bluff-based Watershed Development Corporation agreed to stop the practice. The AG's office says the software allowed the company to remotely lock a computer, record keystrokes and screenshots containing personal information and track users locations. The attorney general says the company was using the software to locate customers who had missed payments on lease agreements. Madigan calls the practices "offensive invasions of personal privacy" that violate the Illinois Consumer Fraud Act. Watershed is a franchisee of Aaron's Incorporated, which operates stores throughout northwest Illinois.
The company is not commenting.
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