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Heartland Community College Strives For 'Continuous Improvement'

Melissa Schoper
/
WGLT

After 25 years of growth, Heartland Community College is pausing to rethink its mission. Academic Vice President Sarah Deil-Hunt said Heartland has begun what it calls a Continuous Improvement Initiative. Staff can log suggestions for review by a committee. Ideas movoing forward can help Heartland spend time and money more effectively. Deil-Hunt said Heartland may have taken on too many things in its first two and a half decades.

"In a time when we have fewer and fewer human resources to do important work, we've got to make sure that the work we're doing is well targeted, so it's really a way to manage what's happening at the college and make sure we're spending our time as effectively as possible" said  Academic Vice President Deil-Hunt.

Deil-Hunt said continuous improvement will also help staff know what's happening across campus, and how to lend a hand or opinion when needed. The online system will help simplify a somewhat complicated process in the past for Heartland. Now staff can continuously track new projects, which Deil-Hunt hopes will help simplify the process.

"That (previous) process was rather cumbersome in the past, not widely understood by campus and perhaps resulted in a plan that was a little but difficult to carry out, and so we've made efforts to really simplify the process so it can easily be carried out at all levels of the institution" said Diel-Hunt.

Since the system launched this spring, staff have logged 50 goals.

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